Returns and Exchanges

Returns and Exchanges

Thank you for choosing Wilson Combat. We are committed to providing the highest level of customer service and stand behind the quality of our products. We understand that sometimes a purchase may not meet your expectations, perform as anticipated, or may simply no longer be needed.

Please click the button below for a printable product return form. Including this form with the return merchandise is necessary for the return process. Please see the return regulations on the form for any questions.

IMPORTANT - Failure to include the completed return form with RMA # (Return Merchandise Authorization) will result in your return being denied and will remain unprocessed.

RETURNS AND EXCHANGES

To process a return, you must submit a completed Returns and Exchange Form, including your assigned RMA # (Return Merchandise Authorization), along with the merchandise.

Returns within 30 Days of Ship Date:
  • Returns accepted on new, unused, and unaltered merchandise in original packaging are eligible for a full refund, account credit, or exchange.
  • Shipping charges are non-refundable and are the customer’s responsibility.
  • Return shipping charges on exchange items are the customer’s responsibility.
Returns after 30 Days of Ship Date:
  • Returns of new, unused, and unaltered merchandise in original packaging are eligible for exchange or account credit only.
  • Original shipping charges are non-refundable and are the customer’s responsibility.
  • Return shipping charges on exchange items are the customer’s responsibility.
Returns after 60 Days of Ship Date:
  • Returns will not be accepted more than 60 days from the original ship date.
Non-Returnable Items:
  • Serialized items (firearms and lower receivers)
  • Ammunition
  • Clearance items
How to Return an Item:
  1. Contact Customer Service to obtain an RMA # (Return Merchandise Authorization).
  2. Complete the Returns and Exchange Form in full, including payment information if requesting a refund.
  3. Ensure all items are in original condition (and original packaging, if possible).
  4. Ship your postage-paid return via UPS or USPS to the address below. Insurance and signature confirmation are recommended.

Ship Returns To:

Wilson Combat
ATTN: Returns
2452 County Road 719
Berryville, AR 72616