Customer Service Policy
Since 1977, we have strived to provide our valued customers with superior firearms, parts, and accessories. Our policy of 100%, complete customer satisfaction is the cornerstone of doing business with Wilson Combat®. We want every experience you have in dealing with us to be pleasant and rewarding and we take pride in how we deliver our products and services.
If for any reason you are unhappy with a Wilson Combat® product, or Wilson Combat® service, or how your issue has been addressed by an employee of Wilson Combat®, feel free to contact our Customer Service Director using our contact form so your request is logged and tracked properly. In the event that you need to return or exchange a product, please follow the instructions on our Returns and Exchange page.
For firearms service repair work please contact us using our contact form so your request is logged and tracked properly.
All prices are subject to change. Please contact us using our contact form or browse the catalog portion of our website for the most current pricing.
Due to the restrictive regulations around shipping and exporting firearms and parts, our customer satisfaction policy cannot apply to International customers outside the USA. If you have a service-related issue with a Wilson Combat product or firearm outside the USA we will make every effort to rectify your problem but cannot guarantee return shipping, prompt service or inspection of your firearm. If you have a firearm that requires parts or service we recommend delivering the firearm to the authorized Wilson Combat distributor/dealer servicing your country or region. If you do not have a distributor/dealer in your country or region, please contact us using our contact form so we can direct you to your closest service resource.