Returns and Exchanges
Returns and Exchanges Form
Please click the button below for a printable product return form. Including this form with the return merchandise is necessary for the return process. Please see the return regulations on the form for any questions.
IMPORTANT - Failure to include the completed return form with RMA # (Return Merchandise Authorization) will result in your return being denied and will remain unprocessed.
Returns and Exchanges Summary
Please allow 10 - 14 business days for returns to process before contacting Customer Service. Shipping is the consumer's responsibility; no return shipping labels will be issued. For your return to be processed, you must submit the Returns and Exchange Form complete with RMA # with your return merchandise.
Send returns to:
Wilson Combat
ATTN: Returns
2452 County Road 719
Berryville, AR 72616
Returns notes:
- Returns are accepted on new, unused, and unaltered merchandise in original packaging within 30 days from the ship date for a full refund, account credit, or exchange. Used, altered, or previously installed merchandise will not be accepted.
- Shipping charges are non-refundable and are the responsibility of the consumer.
- Returns on new, unused, and unaltered merchandise in the original packaging after 30 days (but within 90 days) will only be accepted for exchange or account credit and will incur a 10% restocking fee.
- No returns will be accepted after 90 days from the ship date.
- Returns or exchanges for non-Wilson Combat products must be returned to the original manufacturer.
- Sales on the following are FINAL and NON RETURNABLE: Serialized Items (Firearms / Lower Receivers), Ammunition, and Clearance Items.
Returns instructions:
- Contact Customer Service for an RMA # (Return Merchandise Authorization)
- Complete the Return Form. Fill out this form in its entirety, including payment information.
- Return all items in their original condition (and in their original packaging if possible) to Wilson Combat at the address provided.
- Ship your postage-paid package via UPS or USPS. We recommend insurance and signature confirmation.
- Wilson Combat will not accept returns greater than 90 days from the date of order shipment.
- Serialized items (firearms, lowers), ammunition, and clearance items are non-returnable.